Certified Quality Systems

From inspection to execution, quality drives everything we do.

At Lou-Rich, quality is built into everything we do. It’s not only a department – it’s a mindset. From quoting to final delivery, our processes, equipment, and people are aligned to ensure we meet the highest standards every step of the way.

View Quality Certificate

Driven by Standards. Backed by Certification.

Our ISO 9001:2015 certification has been in place since 1998. It forms the foundation of a Quality Management System that’s practical, proven, and fully integrated across our operations. Audited by TUV/SUD and internally maintained through regular performance reviews, our QMS ensures we deliver consistent, measurable results.

  • Certified under ISO 9001:2015 (recertified with TUV/SUD)
  • Annual third-party audits plus internal quality checks
  • Process-driven approach with full traceability and documentation

Quality Equipment that Measures Up

We invest in advanced metrology and inspection tools to validate every part and process. From first article to final inspection, we make sure it’s right.

  • 6 CMMs with travel up to 78” x 118” x 72” (climate-controlled)
  • Virtek LaserQC 1200 (0.002″ accuracy)
  • MicroVu Qubix Series (6″ x 8″, 20–250x magnification)
  • Mitutoyo Optical Comparator (6″ x 4″ with SPC output, 10x and 20x digital zoom)
  • Farrow Arm (Gold Series) with 10’ reach and 0.003″ accuracy
  • Econotherm Laboratory Oven (Cleanliness Testing): X-18″, Y-15″, Z-15″

Quality Assurance You Can Trust

We back our quality promise with structured systems, tools, and processes that verify every part, process, and program. Our Quality Assurance efforts are focused on prevention, verification, and continuous improvement.

Inspection & Testing

  • First Article, In-Process, First Piece, Receiving, and Final Inspections
  • Functional Testing and Critical-To-Quality (CTQ) monitoring
  • Trend Analysis for Key Business Measurables

Systems & Compliance

  • PPAP and APQP performed at customer request
  • RoHS & REACH compliance via Niton XRF Analyzer
  • Internal Auditing and Process Audits
  • Certificates of Compliance provided when needed

Measurement & Calibration

  • Gage Calibration Program to maintain measurement accuracy
  • Electronic and mechanical hand-held metrology tools

People Who Own the Process

As an employee-owned company, our people take personal responsibility for delivering quality. Our team members use the QMS not just to follow standards, but to improve them. They’re the experts on the floor, and their input drives continuous improvement.

  • Internal audits and process reviews led by cross-functional teams
  • Hands-on ownership from project kickoff to final delivery
  • Culture of accountability, precision, and pride

Built for Customers Who Expect More

We understand what’s on the line for our customers. That’s why we go beyond the minimum and build quality into our culture, processes, and expectations. From regulated industries to tight-tolerance builds, Lou-Rich is a partner you can trust.